Online Reputation Management - July 2012
Online Reputation Management: 5 Ways to Manage Risk & Reward
With the swift expansion of the World Wide Web, there has been a growing attention to the image that a company projects. More interest is given to how you are handling your online image and your capacity to please customers.
It can be noted that with the Internet, it has become more and more difficult for companies to stand out from the crowd. With the immeasurable amount of information available for diverse business, customers get to choose from a variety of similar information sources. One should also note that consumers are very particular and in case of any dissatisfaction, they will be immediately vocal. And of course negative feedback has a massive impact on the purchase decision making process!
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